Customer-centered, is the eternal mission of Hisrec!
Hisrec pursues to continuously provide customers with excellent products and services, and
provides customers with comprehensive one-stop solutions.
Response mechanism
1.4008303586 after-sales service phone has been opened, 7*24 hours for your service;
2. After receiving the customer service demand, make a service response within one hour and promise to arrive at the scene for service within 24 hours.
After-sales service
1. Our company's products are installed and used correctly. Within 24 months from the date of delivery, if the products have quality problems, our company will be responsible for free maintenance and replacement (non-product quality problems and equipment failure losses caused by human factors are not included in the three guarantees).
2. Make a return visit to the old customers every quarter to understand the operation status of the equipment, ask for customers' suggestions, and provide customers with expert service consultation before and after sales.
3. After the project (product) is accepted and handed over to the end user, the user service engineer shall organize the product use training meeting on site, and the end user shall verify the training effect in the form of signature.
Follow us
Hotline
400-830-3586
Shenzhen Headquarters
Add:313, Building B, Chuangjin 1, No. 125 Chuangye 2nd Road, Bao'an District, Shenzhen
Tel:+86-755-23890707
Fax:+86-755-23883586-806
Wuhan Branch
Add:Building 5, No. 9 Fozuling Fourth Road, Donghu New Technology Development Zone, Wuhan
Tel:+86-27-81808069
Fax:+86-27-81808069-622
Business email:sales@hisrec.com
HR email:hr@hisrec.com
Copyright © 2022 Shenzhen Hisrec Electrical Technology Co., Ltd. All rights reserved.